SHOWstudio

>Studio

FAQ – Frequently Asked Questions

General


Contact


Recruitment & Internships


Press


Submitting Work/Working on Projects


Forums


Viewer Profile Page


Technical


Legal


FAQ – General

  • Who runs SHOWstudio?

    SHOWstudio is owned and directed by Nick Knight who is involved in all aspects of its programming and running. The SHOWstudio team is made up of thirteen staff members, ten of which operate from a studio based in the Clerkenwell district of London. Headed by Editor in Chief Penny Martin and Creative Director Paul Hetherington, the studio comprises Design, Editorial, Production and Technical departments.

  • I’m writing an essay on Nick Knight. Where can I get some more information?

    Nick Knight took part in a live IN CAMERA webchat in May 2006 in which he answered questions from SHOWstudio viewers and numerous key industry players. A transcript of the interview is available to view, covering a broad range of topics such as his photographic career, influences and inspirations, SHOWstudio and his personal life. You can also view Nick’s biography in the Contributors section and view his past projects in the Archive. His work has been included in numerous publications, namely Skinhead (October 1982), Flora (June 2003) and Nicknight (December 1995).

  • What is the purpose of SHOWstudio?

    SHOWstudio is an online fashion broadcasting company committed to showing the process of creativity. Throughout its first four years, SHOWstudio has consistently broken new ground in pioneering new forms of interactive and motion imagery at its London studio and broadcasting these unique art and fashion collaborations via its award-winning website. Providing a ‘view from within’ the industry, its aim is to unpack every aspect of fashion image-making, from the generation of ideas and production stages through to the problem solving and minutiae of executing the final images.

    Initial investigations into live, interactive fashion—contained within a 180-strong archive of projects on the site—are now being extended into opportunities for SHOWstudio’s international viewer-base to be directly involved in shaping the new content of the site. Each project undertaken will be documented in detail, using a ‘weblog-like’ structure to provide regular textual progress updates. SHOWstudio process favourites such as live portfolio sessions, model go-sees, artists’ films, picture phone diaries and live shoots will be used to broadcast and record the projects’ creative evolution and crucially, viewers will be able to pose questions and suggestions to SHOWstudio staff and contributors at every stage via feedback boards.

    It is SHOWstudio’s intention that this two-way communication of fashion process is every bit as engaging as the final result.


FAQ – Contact

  • How do I contact a member of the SHOWstudio team?

    There are numerous ways in which you can contact a member of SHOWstudio. You can either use the ‘People’ link in the STUDIO section of SHOWstudio, or if you are not sure whom to contact, you can use the form on the ‘Contact’ link in the STUDIO section. Your enquiry will then be fielded to the relevant person.

  • How do I contact a SHOWstudio contributor?

    We are unable to give out contact details for our contributors. Many of the biographies will contain a link to their webpage or contact details for their agent.


FAQ – Recruitment & Internships

  • Does SHOWstudio run internships?

    We run two types of internships. An Editorial internship would involve assisting Editor in Chief, Penny Martin and Editorial Assistant, Alex Fury. This would suit a student or graduate from a fashion degree who has an interest in journalism and would require strong organisational, communication and administration skills.

    An internship as a ‘Studio Assistant’ would involve assisting Commercial Creative Director Paul Hetherington, Art Director Paul Bruty and other members of the SHOWstudio team. This would suit a student or graduate from a graphics or photography related degree and would require them to be flexible and possess some knowledge of Adobe Photoshop. We are unable to offer internships for students or graduates interested in a career in styling or someone looking for specific photographic experience. For further details, please contact Alex Fury.

  • How can I assist Nick Knight?

    Nick has two full-time assistants who are taken on for a period of three years. If you would like further details please contact Alex Fury. If you are interested I applying, please contact Charlotte Wheeler.


FAQ – Press

  • I would like to write an article about SHOWstudio. How do I go about doing this?

    Please contact Alex Fury for further details.

  • Who should I contact about using images to accompany an article about SHOWstudio?

    Strictly no images are to be used from the SHOWstudio website without prior permission. Please contact Alex Fury for further information.


FAQ – Submitting Work/Working on Projects

  • How do I get a link to my site?

    If you register on our site we provide a space for you to link to your homepage, simply go to Edit your profile and you can enter in one link.

    We don't accept requests for inclusion in our links section except in special cases where we feel the site is very relevant to SHOWstudio's audience. If you feel we have missed something special you can submit a request for a link by using our contact form


FAQ – Forums

  • What is the difference between Post New Message and Reply To This?

    Post New Message always appears as the last reponse in the topic thread, so a "message" will always appear at the end. Reply to this appears within the topic thread, follwing the message you are replying to. "Messages" should be the main topic of the thread, whilst "replies" allows you repsond to a specific point someone has made, and create a "branch-off" conversation. For this reason, "replies" are shown in italic and are indented to show the branching-off. Forum moderators will allow more flexibility for straying off-topic in a "reply", than in the main "message" thread.

  • Who moderates the forums?

    The SHOWstudio team collectively moderate the forums. Under normal circumstances, at least two team members would need to agree before taking any moderation action.

  • What is moderation?

    Moderation is the activity of overseeing Forum discussions to ensure that converastions remain relevant and civil for the benefit of all Forum user. Users who post messages which are not in any way usefull to the topic being discussed, may have their message deleted or moved to another Forum. For example, a message which is off-topic might be moved to the Open Forum.

  • Will SHOWstudio censor my message if it doesn't agree?

    No, we will never censor opinions that we do not agree with, though you will need to present your.
    There are exceptions to this rule in cases of abusive, racist and sexist posts. See our Forum Rules.

  • Will SHOWstudio censor my picture?

    If we believe you have posted a picture to which you do not have copyright, we will need to remove it for legal reasons. Pornographic and offensive images will also be removed. Nudity in imagery is allowed providing it is not, in the opinion of SHOWstudio, pornographic.

  • Will you sell or use my picture in another place?

    No, your image will never be sold or used on any project other than SHOWstudio. You will retain any copyright you hold for an image. However, if you do post an image, you may not demand that it is removed or replaced at a future date. See the full Forum Rules for futher details.


FAQ – Viewer Profile Page

  • Why doesn't my Avatar/Gallery image upload in Safari on Mac OS X?

    We have experienced some bugs with Safari's handling of image uploads. If Safari 'hangs' or 'freezes' during an attempted upload, cancel the process (command + '.') and try again. NB Upload time will vary depending on your image size and the speed of your internet connection. Only retry an upload when you a're absolutely sure the process isn't working.

  • My Avatar/Gallery image is the correct size and dimensions but still won't upload.

    Check that your image's filename has the correct file extension (i.e '.jpg'), no special character (i.e 'é', 'ü', etc), no extra punctuation (i.e '/', ',', '!', '#', etc) and no spaces. You can use '_' or '–' instead of a space.

  • My Avatar/Gallery image is the correct size, dimensions and is correctly named but still won't upload

    Your image file may be corrupted. Try saving or re-exporting it again from your chosen image editing software.

  • Will SHOWstudio censor my Avatar/Gallery images?

    If we believe you have posted a picture to which you do not have copyright, we will need to remove it for legal reasons. Pornographic and offensive images will also be removed. Nudity in imagery is allowed providing it is not, in the opinion of SHOWstudio, pornographic.

  • Will you sell or use my Avatar/Gallery image in another place?

    No, your image will never be sold or used on any project other than SHOWstudio. You will retain any copyright you hold for an image. However, if you do post an image, you may not demand that it is removed or replaced at a future date. See the full Forum Rules for futher details.

  • What is the best way to make my Avatar image look good?

    If you scale the image yourself in a photo editing program such as PhotoShop, this will mean that we do not need to re-size it for you, and it may look better. The actual size of an Avatar image is 90 pixels wide by 120 pixels high (at 72 dpi). After you have reduced your image to this size, it may benefit from applying a 'sharpen' filter.

  • Why do I have a coloured or grey box as my Avatar?

    Until you upload an Avatar image, your Avatar is represented by a coloured or grey box. Coloured boxes are assigned when you Log-in, and up until then it remains grey. The colour is calculated from your IP address, meaning each Viewer will recieve a unique colour.


FAQ – Technical

  • What Browser Plug-ins do I require to view SHOWstudio?

    General site use:
    Adobe Flash

    Video:
    Apple QuickTime

    Interactives:
    Adobe Shockwave for Director

    If we use a special plug-in within a project we'll provide a link within that project. We recommend you keep your plug-ins up to date for security reasons. We often use features that are only available in the latest versions.

  • Why haven't I received a confirmation/password reset email from you?

    When you either register an account or reset your password we send you an email to confirm the action. This email is sent immediately and should arrive with you within a few minutes.

    However, due to the increased level of SPAM filtering provided by email providers these days it's possible our mail is either put into your SPAM folder of your mail package. Please check there for our messages. If you find it there if you use your mail readers 'not SPAM' function it will stop future message from us not appearing as SPAM.

    Also check your email account is not full. If we can't deliver our email immediately we will try again over the next day.

    If you still haven't received our email in the next couple of hours check with your email provider to make sure they have no problems, explaining you were expecting our email and providing the from address, subject and time of the email.

    If the problem still persists then please contact us regarding the problem. However any email we send you may be rejected for the same reasons, so we strongly advise you check with your email provider first.


FAQ – Legal

  • What do I do if I spot my work posted under someone else’s name in their Viewer Profile Page without my permission?

    SHOWstudio respects the intellectual property of others, and we ask our users to do the same. SHOWstudio may terminate the accounts of users who are repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide SHOWstudio with the following information:

    * an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest
    * a description of the copyrighted work or other intellectual property that you claim has been infringed
    * a description of where the material that you claim is infringing is located on the site
    * your address, telephone number, and email address
    * a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law

    Please send the above to SHOWstudio as below:

    By mail:
    SHOWstudio Productions Ltd.
    Export House,
    25-31 Ironmonger Row
    London, EC1V 3QN

    By phone: +44 20 7253 4333
    By fax: +44 20 7253 4366
    By email: feedback@showstudio.com

  • How is my personal information used by SHOWstudio?

    SHOWstudio does not rent or sell your personal information. Neither does it share personal information about you without your consent except to provide products or services you've requested . SHOWstudio may share demographic information with business partners, such as "53% of users who regularly use the SHOWstudio FORUM are between 18 and 24" or the like. No personally identifiable information will
    ever be used without your permission (i.e. we will ask you for a quote or testimonial).


SHOWstudio © 2008 Terms & Conditions